Shipping policy

Special Notice for Black Friday and Cyber Monday We want to make your shopping experience enjoyable and hassle-free, especially during the excitement of Black Friday and Cyber Monday. Please be aware that due to the high volume of orders during these events, shipping may be delayed by an additional 2-3 business days. We appreciate your patience and understanding as we work diligently to get your products to you as quickly as possible.

Standard Shipping Process Our commitment is to process the order within 2-3 business days. Once the processing is complete, your order will be shipped within the next 2 business days. The speed of delivery after your order leaves our facility will depend on the shipping option you have selected.

Please note that the processing time is separate from the shipping time. The total time for you to receive your order will be the processing time plus the shipping time based on your chosen method.

Appreciation of Your Patience We understand that timely delivery is crucial, and we strive to ensure that your order reaches you as soon as possible. We appreciate your patience and are always working to streamline our shipping processes for your convenience.

Contact Us for Shipping Inquiries If you have any questions or concerns about your order's shipping status or our shipping policies, please don't hesitate to reach out to us. You can contact Zuri at zuri@hbhpro.com with the subject line "Shipping Inquiry." We are here to assist you and ensure your shopping experience is as smooth and enjoyable as possible.

Thank you for choosing us for your hair care needs, and we look forward to serving you.