Premium raw hair, full from weft to tip.
Crafted for longevity, minimal shedding, and natural fullness.
Privacy policy
This Privacy Policy describes how hbhpro.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us using the information below:
Email: zuri@hbhpro.com
Mailing Address:
HBH Professional
1040 N Capitol Ave
Indianapolis, Indiana 46204
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.
Types of Personal Information We Collect
Device Information
Purpose of collection:
To load the Site accurately, maintain functionality, and perform analytics to improve our Site performance.
Source of collection:
Collected automatically when you access the Site using cookies, log files, pixels, tags, or similar technologies.
Disclosure for a business purpose:
Shared with our e commerce platform provider, Shopify.
Personal Information collected:
Web browser type, IP address, time zone, cookie data, pages viewed, products viewed, search terms, and how you interact with the Site.
Order Information
Purpose of collection:
To fulfill your order, process payments, arrange shipping, provide order confirmations, communicate with you, screen for fraud, and provide marketing communications when aligned with your preferences.
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Shared with Shopify and payment processors.
Personal Information collected:
Name, billing address, shipping address, payment information, email address, and phone number.
Customer Support Information
Purpose of collection:
To provide customer service and support.
Source of collection:
Collected directly from you through email or other communication channels.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with third parties only as necessary to operate our business and fulfill our services. This includes:
• Shopify, which powers our online store
• Payment processors and shipping carriers
• Service providers that assist with analytics, marketing, and fraud prevention
• Legal authorities when required to comply with laws or protect our rights
You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
Behavioural Advertising
We use your Personal Information to provide targeted advertising or marketing communications we believe may be of interest to you.
This includes the use of:
• Google Analytics
• Shopify Audiences
• Advertising platforms such as Meta, Google, and other partners
You can learn more about how targeted advertising works at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You may opt out of targeted advertising through the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out via the Digital Advertising Alliance at
https://optout.aboutads.info
Using Personal Information
We use your Personal Information to:
• Offer products for sale
• Process payments
• Fulfill orders and ship products
• Communicate with you
• Provide customer support
• Improve our services and marketing
Lawful Basis for Processing
If you are located in the European Economic Area, we process your Personal Information under the following lawful bases:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your rights
Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless you request deletion or the law requires otherwise.
Automatic Decision Making
We do not engage in fully automated decision making that has a legal or significant effect on you.
Shopify may use limited automated decision making for fraud prevention, such as temporary IP or payment method restrictions.
Your Rights
GDPR Rights
If you are a resident of the EEA, you have the right to access, correct, update, or delete your Personal Information, and to request data portability.
Your Personal Information may be transferred outside of Europe, including to the United States and Canada, in accordance with GDPR requirements.
CCPA Rights
If you are a California resident, you have the right to:
• Know what Personal Information we collect
• Request access or deletion of your Personal Information
• Opt out of the sale of Personal Information
We do not sell Personal Information.
To exercise your rights, please contact us using the information above.
Cookies
We use cookies and similar technologies to operate our Site and improve your experience. Cookies may be functional, performance based, advertising related, or related to social media features.
You can control cookies through your browser settings. Please note that disabling cookies may impact Site functionality.
For more information, visit www.allaboutcookies.org.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals, as there is no consistent industry standard.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Complaints
If you have concerns about how we handle your Personal Information, please contact us first. If you are not satisfied with our response, you may contact your local data protection authority.
Last updated: December 2025